no-nonsense vps hosting

Contacts

Sales/support

Please address all sales and support queries by email to support@bitfolk.com. For support queries, please ensure you have checked the customer information pages to see if your query has already been answered.

Billing

Please direct billing enquiries by email to billing@bitfolk.com

Bank details

We've had to remove our bank details from this public web site because too many people were setting up fraudulent Direct Debits. You can find our details on your invoice, or in your Panel account.

To ensure ease of identification, when setting up a standing order you should use the unique reference code listed in your Panel account.

Phone

In emergencies, you may send a text message or (if absolutely necessary) call +44 7814 149683.

Postal mail

Postal mail can be sent to BitFolk's registered address:

BitFolk Ltd.
21 Trevithick Close
Feltham
Greater London
TW14 9XJ
United Kingdom

Please do not send cash payments by postal mail. We have had postal mail go 'missing' before. Doing this is entirely at your own risk and we strongly advise against it.

Follow us

Follow BitFolk on Facebook Follow BitFolk on Twitter

Ready to create your own VPS?

Start customising your new VPS now →
Bitty the Robot